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The Product Designer role at Amex GBT involves working with a global design team to create seamless user experiences for business travelers, coordinators, and agents. This role includes leveraging user feedback and research to develop innovative travel solutions.
• You have over 5 years of experience in product design, ideally within a B2B or SaaS environment. • You possess a strong portfolio that showcases expertise in user-centered design principles and processes. • You are proficient in using Figma for design and prototyping. • You excel in communication and collaboration, effectively presenting and defending design decisions. • You have strong problem-solving skills with a keen attention to detail. • You are knowledgeable about accessibility standards and best practices. • You have experience with user research methodologies and tools. • You are fluent in spoken and written English, with French language skills being a bonus but not mandatory.
• Conduct user research to understand user needs, behaviors, and pain points. • Develop user personas, journey maps, and experience maps to visualize user interactions. • Create wireframes, mockups, and interactive prototypes to communicate design concepts. • Conduct usability testing and gather feedback to refine and iterate designs. • Collaborate with product designers, product managers, and developers to ensure designs meet business objectives. • Maintain and contribute to the design system for consistent and scalable design language. • Manage multiple design projects in a fast-paced agile environment. • Stay informed about industry trends and best practices to continuously enhance the design process.
• Flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, and parental leave. • Exclusive travel perks with weekly deals from major providers on flights, hotels, cruises, and car rentals. • Access to global tuition assistance, leadership training, and an internal career growth platform. • Active Diversity, Equity, and Inclusion initiatives, including global Inclusion Groups for employees. • Comprehensive wellbeing resources to support mental and emotional health for employees and their families. • Equal opportunity employment policies ensuring a fair and inclusive work environment.
• We champion Diversity, Equity, and Inclusion at every level of our business. • Our global Inclusion Groups provide a space for employees to connect and support common identities or initiatives. • We ensure equal employment opportunities for all applicants regardless of age, gender, race, disability, or other protected characteristics. • We are committed to providing reasonable accommodation to qualified individuals with disabilities during the hiring process. • We encourage applications from candidates who may not meet every requirement but are passionate about our mission.
• Amex GBT is deeply committed to fostering a diverse and inclusive work culture. • The company supports employees through structured Inclusion Groups and equitable hiring policies. • Reasonable accommodations are provided to ensure accessibility for all applicants. • Their DEI approach ensures a welcoming and fair environment for professionals of all backgrounds.
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